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Volkswagen Group

Volkswagen Group and Capgemini drive large-scale CRM transformation with an omnichannel Salesforce platform

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Volkswagen Group and Capgemini drive large-scale CRM transformation with an omnichannel Salesforce platform

Capgemini supported VWG and CARIAD to provide a digital and seamless customer experience by harmonizing divergent CRM systems and aligning business and technical processes between different sales levels

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