"Having good market intelligence is no longer optional in this day and age"
Rakesh Pabbi - Senior Partner
Often described as the emotional connection between a customer and a brand, customer engagement is far more than a transactional relationship. It’s no longer limited to sales, services and support and is an ongoing process where a company anticipates a customer’s needs and gains their loyalty.
Global strategy and management consulting Oliver Wyman has promoted five of its consultants in Germany to partner level.
It has the potential to impact almost every sector, but 5G is particularly important to industries where data is a critical resource
The Cabinet Office has called in management consultants to give advice on how government can reduce its reliance on consultants, it has been revealed.
IBM New Zealand has appointed Donald Long as a Senior Cloud Advisory Consultant and practice lead of its newly established Cloud Advisory Practice, which provides access to global resources and advice to clients undergoing digital transformation.
A year after Lidl’s SAP failure rocked the food retail landscape, another large ERP flop has now hit the automotive scene.
Management consultancy was originally set up to help businesses become more efficient and thus more successful.
Infosys has emerged as the front-runner for a multi-year $1.3 billion deal from German automotive major Daimler focused on infrastructure management services, networks and data centres, sources told TOI
Accenture has acquired Arca, a Madrid, Spain-based engineering services company with a focus on network operations and business services.
Emerging technologies such as artificial intelligence – or AI – and deeper AI techniques including machine learning and deep learning are touted to transform the banking industry.
The idea of digital transformation is nothing new — enterprises have been giving it lip service for just over a decade now. Yet, after years of changing markets, a groundswell of digital natives and fine-threatening regulations like the GDPR, it took a global pandemic for enterprises to walk the walk — or rather, sprint the marathon.
As the demand for connected devices grows, telecommunication companies are spending billions and billions of dollars on revolutionary solutions. This isn’t about simply making more devices or phones; there’s a lot more to it than that.
As part of IBM's hybrid cloud growth strategy to drive digital transformation for clients, IBM (NYSE: IBM) today announced it has reached a definitive agreement to acquire TruQua Enterprises, LLC, an IT services and consulting SAP development partner that specializes in delivering finance and analytics solutions to Fortune 500 companies. Financial terms were not disclosed.
Amid the current period of uncertainty, data science can serve as something of a golden compass to businesses, using statistics and artificial intelligence to navigate through tough times. Tobias Platenburg, a consultant at IG&H, shares four steps for how companies can get started.
UK data science hub Pivigo has announced the appointment of Alex Willard as Chief Executive Officer.
Willard joins Pivigo from Imagination Technologies, where she was Executive Entrepreneur-in-Residence, identifying opportunities for the company, particularly in the areas of Software as a Service and AI.
Five years after reports that China had ordered state-owned enterprises to cut ties with US consulting companies, at least three of the Big Four consultancy groups,
Celebrating the 10th anniversary of its edad program in the Middle East, McKinsey & Company recently hosted a special edition exclusively for young female professionals.
The art of artificial intelligence (AI) could help optimise a variety of government functions in the Middle East, generating economic value of $7 billion per year
Capgemini is acquiring RXP Services, a digital, data and cloud IT consulting firm with Microsoft, Salesforce and ServiceNow expertise. The deal is valued at roughly US$70 million.
KPMG is considering selling its UK restructuring business as the accounting giant looks to shore up its finances after delaying its annual results amid the disruption caused by Covid-19.
