Position: Senior User Researcher
Location: London
Salary: £75,000
Assignment Timescale: 6 weeks
Result: Completed
Context
A specialist digital consultancy delivering transformation programmes across government and regulated sectors needed to strengthen its User Centred Design capability to meet client demand as the UK government undergoes significant digitisation of public services.
Challenge
The client required a Senior User Researcher with strong experience operating within government environments and a solid understanding of Government Digital Service (GDS) Service Standards. The individual needed to be comfortable working across discovery through to live phases, conducting mixed-method research, and translating insights into actionable recommendations.
Solution
Consulting Point introduced a User Researcher with extensive experience in central government, including welfare services, national healthcare platforms and maritime navigation. The UR consultant brought a blended background in business analysis and user research, enabling them to connect research insights directly with delivery outcomes
Outcome
Recognising the strength of the profile and the relevance of their public sector experience, the client moved quickly through the interview process and secured the hire. The appointment strengthened their User Research capability, enhanced its credibility in delivering government digital services, and ensured ongoing programmes benefited from robust, evidence-based insights to improve user outcomes.
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If you would like to hear more about our services these were our lead consultants on this assignment.
Position: Consultant
Expertise: Research
Geographies: UK & EMEA
Dan is a key part of the strategy consulting offering of Consulting Point working heavily with the CIO and CTO advisory space, but also lending his hand to business strategy.
With strong networks in both the UK and DACH region he has become a specialist in advising candidates on how to make their next move into either top strategy houses or exciting boutiques.
He is a highly motivated and personable individual with a passion for helping people and a flair for building long-term relationships which has helped him to excel in recruitment.
Dan is also a Master’s graduate in Neuroscience and during his studies he developed key transferable skills including a particular proficiency in research and analysis.
Position: Partner
Expertise: Technology Advisory & Management Consulting
Geographies: UK & EMEA
Ben brings over 20 years of experience partnering with leading global management consultancy firms, top strategy houses, systems integrators, and blue-chip industry clients across the UK, Europe, and the APAC regions. His expertise spans a wide range of areas within business and technology consulting, including technology strategy, innovation, ERP, digital transformation, operational excellence, project and programme management, change management, and related disciplines.
He has a strong track record of successfully placing senior professionals at Managing Director, Partner, Associate Partner, and Director levels, working on both retained and contingency search assignments.
As the head of Consulting Point's Leicester office, Ben also serves as a Key Account Director for several top-tier management consulting clients.
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