Position: Senior User Researcher
Location: London
Salary: £75,000
Assignment Timescale: 4 weeks
Result: Completed
Context
A growing digital consultancy delivering complex transformation programmes across central government are scaling their User Centred Design capability. With major government initiatives in progress and further projects expected, the firm needed to strengthen their user research tribe in order to maintain delivery quality and pace.
Challenge
The brief called for an experienced Senior User Researcher with strong public sector exposure, able to lead high-profile research across policy-driven and user-facing government services. The individual needed to command credibility with senior stakeholders, shape research strategy, and ensure findings translated into tangible service improvements across multidisciplinary teams.
Solution
Consulting Point introduced a senior researcher with a strong track record across central government, leading end-to-end programmes in complex, regulated environments. They combined qualitative and quantitative research with clear, outcome-focused recommendations, earning strong stakeholder buy-in.
Outcome
Recognising the strength of the profile and competing timelines elsewhere, the client accelerated the interview process and moved decisively with a highly competitive offer. The hire added immediate expertise, reinforced the firm’s public sector credentials, and strengthened its capacity to deliver on a growing pipeline of government work.
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If you would like to hear more about our services these were our lead consultants on this assignment.
Position: Consultant
Expertise: Research
Geographies: UK & EMEA
With a background in Law and Politics from the University of Aberdeen, Benjamin has maintained a strong interest in global affairs.
Before joining Consulting Point, he spent two years in customer engagement and actively participated in team sports such as rugby and football. These experiences instilled in him a strong work ethic and a passion for collaborative environments.
With over five years of search experience, Benjamin has developed a talent for building meaningful relationships with candidates and enjoys engaging in discussions on a wide range of topics. Focusing on financial services and technology, he primarily works within the UK market.
Benjamin plays a vital role in our Leicester office.
Position: Partner
Expertise: Technology Advisory & Management Consulting
Geographies: UK & EMEA
Ben brings over 20 years of experience partnering with leading global management consultancy firms, top strategy houses, systems integrators, and blue-chip industry clients across the UK, Europe, and the APAC regions. His expertise spans a wide range of areas within business and technology consulting, including technology strategy, innovation, ERP, digital transformation, operational excellence, project and programme management, change management, and related disciplines.
He has a strong track record of successfully placing senior professionals at Managing Director, Partner, Associate Partner, and Director levels, working on both retained and contingency search assignments.
As the head of Consulting Point's Leicester office, Ben also serves as a Key Account Director for several top-tier management consulting clients.
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